Good documentation practice constitutes a necessary part of the Quality Assurance system. Clearly written standard operating procedures (SOPs) avoid errors of oral communication and ensure tractability of history of changes. The SOPs are expected to cover all functions and need to structure in a comprehensive language the details of the necessary steps, the decisions to make and the possible outcomes.
If you know you need a given amount of software development hours every month, but not enough to justify onboarding a full-time developer, members of our software development team can be scheduled for flexible time slots that fit your needs. Our developers are skilled and experienced in a wide variety of technologies, applications, platforms and programming languages, including (but not limited to): SharePoint/SharePoint Framework (SPFX), .NET/asp.NET, Office 365, cloud platforms such as Azure and AWS, Javascript, PHP, Python, React, Angular, SQL Server, C#, Nintex and more.
{"Address":"9600 Blackwell Road, 4th Floor Rockville, Maryland 20850","AddressRaw":"9600 Blackwell Road, 4th Floor Rockville, Maryland 20850","City":"Headquarters Rockville","DisplayDirectionsLinkSeparately":true,"DistanceFromCurrentLocation":0,"Fax":"Fax: 301.945.0601","Lat":39.101,"Lon":-77.193,"MapAddressID":1,"Office":"HQ","PageUrl":"\/locations\/rockville-md","Phone":"301.945.0700","WebsiteOfficeDesc":"Rockville, MD Headquarters"}

What’s the cost of not having disaster recovery services? Technology failures happen and just like a natural disaster, you must have a continuity plan. Your data needs to be properly backed up—both on premise at your place of business and off-site in a cloud environment. Additionally, you’ll need to test backups regularly. Our team will help you architect the right backup solution, implement it properly with monitoring and notifications, and resolve issues as they occur.

They can easily handle the heavy lifting when it comes to IT system administration. IT managed services are offered in a full suite of services including monitoring, management, backups, support and critical situation management. Most IT companies are looking to hire a company for the work which holds years of experience and expertise on technical skills.

Morgan explains that help for all SMBs is on the way. "The CyberCall has been a tremendous catalyst for the entire industry. We've already had leaders from the Center for Internet Security, Global Cyber Alliance, and others join our call. They understand that the only way the SMB sector can truly be secured is by way of the MSP. They are focused on bringing the resources, attention, and help that all MSPs and their SMB clients need in these wild times."


Cloud computing has allowed managed IT services to expand beyond the regions and borders that would constrain the average break/fix IT through the adoption of Software as a Service (SaaS) technologies, as well as Infrastructure as a Service (IaaS) and Platform as a Service(PaaS) also. These capabilities allow managed IT services to scale at a rate dramatically larger and faster than in-house IT operation or break/fix providers.
×